Seamless
Seamless Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Seamless has a 1.9 star rating from 24 reviews; 17% would likely recommend. Consumers are mostly dissatisfied. Pros include fast delivery and good restaurant selection. Recurring issues involve customer service, refunds and billing.
Key Takeaways for Future Customers
- Read Seamless reviews before ordering and monitor fees at checkout.
- Expect fast delivery but verify order tracking and photo proof.
- Contact support for refunds; membership benefits may not prevent fees.
Negative Feedback / Risk Areas
- Frequent missing or wrong orders and late arrivals.
- Poor customer service response and refund delays.
- Unexpected fees, unauthorized charges, and automatic tip charges.
Positive Feedback
Many note quick delivery and access to good restaurants; some issues resolved with credits or refunds.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Seamless has a 1.9 star rating from 24 reviews; 17% would likely recommend. Consumers are mostly dissatisfied. Pros include fast delivery and good restaurant selection. Recurring issues involve customer service, refunds and billing.
Key Takeaways for Future Customers
- Read Seamless reviews before ordering and monitor fees at checkout.
- Expect fast delivery but verify order tracking and photo proof.
- Contact support for refunds; membership benefits may not prevent fees.
Negative Feedback / Risk Areas
- Frequent missing or wrong orders and late arrivals.
- Poor customer service response and refund delays.
- Unexpected fees, unauthorized charges, and automatic tip charges.
Positive Feedback
Many note quick delivery and access to good restaurants; some issues resolved with credits or refunds.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Didn’t receive my full order
I got my order and didnt receive the main order 12 pc chicken my family is starving and Im busy getting in touch with you for over 30 min.
Preferred solution: Full refund
Toledo, Ohio
Terrible customer service
Refused to answer and dropped the call once I had the receipt and screen shot of the order that was not delivered correctly
New York, New York
Complaint
Seamless Service fee more than the tax and I was charged tip automatically.
Bye seamless. Hello Uber Eats.
User's recommendation: No way.
Chicago, Illinois
I never received my order
The man never brought my order. I never gave him my PIN number, so he just ran off with my hard-earned money.
Preferred solution: Full refund
New York, New York
Wrong order
- I will never use Seamless/Grubhub again due to wrong orders.
- Delivery people don't verify orders, causing customer issues.
I will never use Seamless/Grubhub again. As a customer, I shouldn't have to be penalized because these restaurants send the wrong order and the delivery people do not make sure they have the correct order.
- Deliver fast
- Not penalizing these restaurants for sending wrong orders
Preferred solution: Deliver product or service ordered
Lake Worth, Florida
Delivery issue
The call went nowhere. Too much effort and information required just to make a call. My issue was not resolved.
Preferred solution: Deliver product or service ordered
Dorchester, Massachusetts
I thought they were a seamless company
- I did not get a refund.
- They pushed coupons instead of help.
- Cannot delete Seamless account; delete button won't work on my phone or iPad.
this company matches the seamless logo. I did not get anywhere with the company in terms of a refund.
They kept pushing coupons and all I wanted was a cup of coffee now I want to delete my seamless account and I cant do it. The delete button wont work on my phone or my iPad.Not a seamless company
User's recommendation: not recommended
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNever received my order
- Order placed around 11 PM; not reviewed.
- Photo of order looked like it was taken in a car.
- Credits refunded.
- Delivery person was Marshea.
I placed an order around 11 PM, and I never reviewed my order. A picture was taken of my order, but it looked like it was taken in a car.
I called customer service to explain my problem, and they refunded me with credits. The person's name who was delivering my food was Marshea, so be on the lookout for her.
Preferred solution: Full refund
User's recommendation: Lookout for Marshea
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNever received food
I ordered my food hours ago, and I never received it. A picture was taken showing a bag of food, but I never received anything.
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMy food has not delivered, although it was picked up
I called and l found out it is connected with GrubHub.
GrubHub is restoring my funds back into my account, and they said they will give me a $10 coupon.
User's recommendation: I don't know as yet since l haven't received anything yet.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerFudge Sundae
- Ice cream spilled, leaving a mess.
- Sodas spilled in bags, making food wet and soggy.
- Please be more careful when packing meals and drinks.
I would really like the staff in McDonald's to be more extra careful when packing the meals, the sodas and the Ice Cream..!!! The Ice Cream had spilled and left a big mess..!!!.
And the sodas and any soft drinks gets spilled in the bags and the food gets wet and soggy..!!! PLEASE BE CAREFUL..!!!
Preferred solution: Price reduction
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNo assistance
I could not get in touch with anybody, so my problem has not been solved. My daughter is still stuck in her transit country; she's been in the airport all day, and we had to pay for accommodation.
Preferred solution: Another flight for my daughter stock in Morocco for flight delay and long passport queue.
User's recommendation: A free call number h24 from all european countries.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPissed about incorrect info
- I won't use Seamless or order from Rolls Bowls.
- I did not call Rolls Bowls about Seamless.
- Refund issued.
- Should be resolved before others order.
I will not be using Seamless nor will I ever order from Rolls Bowls. I did not call Rolls Bowls about Seamless, I do not want to waste my time or money, even though it was refunded.
This should all be figured out before people order and waste their time. I'm still pissed.
User's recommendation: Call the establishment before wasting your time and gas.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerFood was never delivered
- Fuji order shows delivered, but food never arrived.
- Restaurant says it was picked up.
- No delivery photo; refund requested for undelivered food.
The app states that my order from Fuji was delivered, but it never arrived. The restaurant said it was picked up.
I typically receive a picture when it's left at the front door, and I did not receive that either.
Please provide a refund since I never received the food. Thank you.
Preferred solution: Full refund
Queens, New York
High fees late arrivals delivery left foodvin cold hallway
- Additional fees charged.
- Deliveries often not rung; orders left in a cold hallway.
- Refunds to bank failed; orders took over an hour.
Additional fees. Poor delivery where the bell not,rung or door knocked.
Orders was left in cold hallway happened many times.
Failure refund tonbank after problems with orders. Very long wait and orders took over an hour
User's recommendation: Avoid Seemless
New York, New York
Food is 45 minutes late
LATE ARRIVALS. DELIVERY MAN DID NOT USE THE BELL OR KNOCK SO FOOD SAT IN THE HALLWAY GETTING COLD ABS INEDIBLE. REFUNDS FOR POOR SERVICE OR DELIVERIES NOT MADE NEVER MADE TO THE BANK.
User's recommendation: USE ANOTHER SERVICE
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